tag:blogger.com,1999:blog-2166232688828637418.post1551245780810269557..comments2009-11-16T16:32:55.832-05:00Magdeburger Joehttp://www.blogger.com/profile/14605628777800576106noreply@blogger.comBlogger1125tag:blogger.com,1999:blog-2166232688828637418.post-47420548763726296962009-11-16T02:22:44.508-05:002009-11-16T02:22:44.508-05:00I worked for the customer service for Zipcar and then they had gone to another company. We never charged the $3.50 assistance fee as we too felt it was unnecessary. The odd time it would be charged. When a member calls in, and we open their account, we have to select the box in order to charge the assistance fee. Now, the new company. God only knows.Anonymousnoreply@blogger.com